Last updated: 24 October 2026
This policy explains what personal information CodinSol collects, why, who we share it with, how long we keep it, and the rights you have. It applies to our website, our clients, and the business contacts we reach out to.
Who we are
CodinSol ("we", "us") is a software development company in South Wales, United Kingdom, registered in England and Wales. We are the controller of the personal information described in this policy.
- Legal name and company number: CODINSOL LTD, company number 15189080
- Registered address: 75 Park Street, Abercynon, Mountain Ash, CF45 4PF, United Kingdom
- Email: contact@codinsol.com
- Phone: +44 7859 734 149
For any privacy question or request, email contact@codinsol.com with "Privacy" in the subject line.
What information we collect
We collect business contact information and the details needed to deliver our services. We do not seek sensitive information such as health data about you.
When you contact us or book a call
- Your name, email address, phone number, company and job title
- What you tell us about your project, and our emails and call notes with you
When you are a client
- Contact details of the people we work with
- Information needed for contracts, invoices and payments
- Project communications
When you are a business contact we may reach out to
- Your name, job title, company, work email address, country and company website
- Publicly available business information about you or your company, such as company news, funding announcements and public professional profiles
We get this information from business data providers (such as Apollo.io), professional networks (such as LinkedIn), company websites and other public sources.
When you visit our website
- Technical information such as your IP address, browser type and the pages you request, which our hosting provider (Vercel) records in server logs to keep the site secure and working
How we use it and why we are allowed to
UK data protection law (the UK GDPR and the Data Protection Act 2018) requires a lawful basis for each use of personal information. Ours are:
| What we do | Lawful basis |
|---|---|
| Reply to your enquiry and arrange calls | Legitimate interests (responding to people who contact us) |
| Deliver projects, invoice and manage our contract with you | Performance of a contract |
| Keep financial and tax records | Legal obligation |
| Contact businesses by email about services that may be relevant to them | Legitimate interests (promoting our services to businesses) |
| Research companies and prepare personalised messages, including with AI tools | Legitimate interests (making our outreach relevant and brief) |
| Keep our website secure and measure how our outreach performs (for example replies and meetings) | Legitimate interests |
| Keep a record of people who asked not to be contacted | Legal obligation and legitimate interests (so we never contact them again) |
Where we rely on legitimate interests, we have balanced our interests against your rights. We only contact people in their professional role, about services relevant to their business, and we make opting out easy.
We do not sell your personal information, and we do not make decisions about you based solely on automated processing that have legal or similarly significant effects on you. A person at CodinSol reviews every outreach email before it is sent.
Business outreach and opting out
We may send a short series of up to three emails to people at businesses we think could benefit from our services. We only use work email addresses, and every email says who we are and how to stop further messages.
You can opt out at any time, free of charge:
- Reply to any of our emails with "no thanks" or "unsubscribe", or
- Email contact@codinsol.com.
When you opt out, we stop contacting you straight away. We keep only your name, email address and the date you opted out on a suppression list, so we do not contact you again by mistake.
Who we share it with
We share personal information only with service providers that help us run our business, under contracts that require them to protect it and use it only on our instructions.
| Provider | What they do for us | Where data may be processed |
|---|---|---|
| GoDaddy (Professional Email, powered by Titan) | Our email service and domain | United States and other locations |
| Vercel | Hosting our website | United States and other locations |
| Google (Workspace / Sheets) | Storing our business contact and project records | United States and other locations |
| Anthropic (Claude) | AI that helps research companies and draft messages for our review | United States |
| Apollo.io | Business contact data provider | United States |
| Professional networking and publishing our posts | United States, Ireland and other locations |
We may also share information with our professional advisers (such as accountants and lawyers), and where the law requires it, with authorities such as HMRC, the courts or regulators. If CodinSol is ever sold or merged, information may pass to the new owner, who must respect this policy.
International transfers
Some of our service providers, and some members of our team, are based outside the UK, including in the United States and Pakistan. When personal information leaves the UK, we make sure it stays protected by using one of the safeguards UK law allows:
- a UK adequacy decision (including the UK–US "data bridge" for US companies certified under it), or
- the UK International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses.
You can ask us for more detail about the safeguard used for a particular transfer.
How long we keep it
We keep personal information only as long as we need it:
| Information | How long |
|---|---|
| Business contacts who have not replied | Up to 12 months after our last email, then deleted |
| Enquiries that do not lead to a project | Up to 24 months after our last contact |
| Client and project records | For the contract, plus 6 years for legal and tax purposes |
| Opt-out (suppression) list | Kept for as long as we do outreach, so we never contact you again |
| Website server logs | As set by our hosting provider, usually a few days to a few weeks |
Your rights
Under UK data protection law you have the right to:
- Access the personal information we hold about you
- Correct information that is wrong or incomplete
- Delete your information in certain circumstances
- Restrict how we use it in certain circumstances
- Object to our use of it, including an absolute right to object to direct marketing
- Data portability: receive information you gave us in a common format
- Withdraw consent at any time, where we rely on consent
To use any of these rights, email contact@codinsol.com. We will reply within one month. There is no fee in most cases.
If you are unhappy with how we handle your information, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk/make-a-complaint or on 0303 123 1113.
Cookies
Our website does not use analytics, advertising or tracking cookies. If we add any non-essential cookies in future, we will ask for your consent first and update this policy. You can also block cookies in your browser settings.
Keeping your information safe
We protect personal information with access controls, encrypted connections, strong passwords and by limiting access to the people who need it for their work. No system is completely secure, but if a breach affects you in a way that creates a high risk, we will tell you and the ICO as the law requires.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated at the top.